FAQ & HELP

Browse the collection, select your fabric, size, and color, then add to cart. Proceed to checkout, fill in your delivery details, and complete payment by scanning the GPay QR code provided. Once paid, your order is confirmed via WhatsApp within 24 hours.

All orders are printed on demand and typically ship within 5–7 business days from confirmation. Free delivery anywhere in India. You'll receive a tracking link once shipped.

• FREE replacement for misprinted, damaged, or wrong items
• Must claim within 7 days of delivery
• Unboxing video mandatory for all claims
• Wrong size ordered by customer — not covered
• Change of mind — not covered
• 0.5 inch print tolerance — not covered
• No unboxing video = claim rejected

Absolutely. Use the Build Your Own section to describe your design idea. We'll create a mockup and send it on WhatsApp before printing. Custom orders take 7–10 business days.

• 260 GSM 90/10 Terry — Premium oversized
• 240 GSM 100% Cotton — Oversized classic
• 220 GSM 100% Cotton — Polo
• 180 GSM 100% Cotton — Classic crew (XS–7XL)
• Stretchable 95/5 — Cotton-elastane blend

Print type: DTG (Direct to Garment) — All orders are DTG printed.

Each fabric has its own size chart. Visit our Size Guide page for detailed measurements across all 5 fabric types. When in doubt, size up — our oversized fits are meant to drape.

Currently we ship within India only. All orders include free delivery — no minimum order value. International shipping is on the roadmap. Follow @theghostprotocol.fits for updates.

Since every piece is printed on demand, cancellations are NOT .

WhatsApp us at +91 97993 55370 or DM on Instagram @theghostprotocol.fits. We usually respond within a few hours.